At 13.31, every garment is a work of art—meticulously handcrafted by skilled Indian artisans using time-honoured techniques and exceptional detailing. We do not rush this process; each piece is given the time and attention it deserves to meet our exacting standards. Processing & Delivery All garments are made and finished by hand. Please allow 7–15 business days from the date of your order for dispatch. Delivery timelines may vary by location, but every order is ensured to arrive in perfect condition. Domestic Shipping We offer complimentary shipping across India. International Shipping Rates and delivery timelines are calculated at checkout based on destination. Duties and taxes, where applicable, remain the responsibility of the customer. Order Tracking Once your order has been dispatched, you will receive an email with tracking details to follow your shipment’s journey. Note: We take the utmost care in packaging and handling. Any delays caused by artisan production schedules, festivals, or unforeseen logistical issues will be communicated promptly.