Exchange & Returns

Quality Check

All items are thoroughly checked for quality and go through an extensive visual audit before shipping.

In Case of Issues

If you receive a product that is not up to your expectations, please contact customer care immediately:

• Email: acircle@1331.store

• WhatsApp: +91-8302306865

Product Representation

In shooting our product, we take the utmost care to accurately represent the colors, styling, and details of the garment.
However, please note:

• Minor differences may occur due to variations in computer displays.

• Keep this in mind when purchasing products on our website.

Return & Exchange Eligibility

• Items purchased at full price qualify for a return (refund as store credit) or exchange if:

  • Communicated within 7 days of receipt of the package

  • Item is returned with all labels and tags attached in original packaging

⚠️ We reserve the right to refuse returns on garments after 7 days from receipt or items not in the same condition as received.

Sale & Discounted Items

• Items purchased on sale, discounted, or using promotional codes are not eligible for refund.

• These items may however be exchanged.

Order Cancellation

• Orders may be canceled within 24 hours from purchase, provided the item has not yet been shipped.

Refunds

• Refunds will be issued within 7–15 days in the format of store credit.

Exceptions

• No returns or COD on customizations.

• No exchanges or returns on international orders.

• No exchanges or returns on discounted products.

1331.store is a brand owned by 13.31 A Circle